WhatsApp is reportedly engaged on a message score function for enterprise accounts. This function will enable customers to price messages from companies to offer them suggestions. This function is reportedly rolling out for beta customers on Android, and some iOS customers have talked about seeing it as properly. This message score function will enable customers to price a message in stars, with 5 stars being the utmost and one star being the bottom. There isn’t a possibility to offer direct suggestions to WhatsApp Enterprise accounts but.
WABetaInfo dug into the most recent WhatsApp beta for Android 184.108.40.206 to spot this new message score function. This function has been enabled for beta customers and former beta customers can also be capable of benefit from the function. Whereas a number of customers on WhatsApp beta for Android are getting it, the options tracker reported that some customers are additionally receiving it on WhatsApp beta for iOS as properly.
Message score, the tracker notes, solely works for WhatsApp Enterprise accounts. As well as, this function is just obtainable whenever you obtain a message from enterprise accounts. Whenever you price a message, WABetaInfo experiences that WhatsApp can’t see its content material and WhatsApp can’t see who rated that message as a result of the suggestions is nameless. The function reportedly doesn’t break end-to-end encryption of message, and subsequently the rated messages stay invisible to WhatsApp’s eyes.
Nevertheless, WhatsApp and enterprise accounts might be capable of see normal suggestions about despatched messages from the enterprise, however they will not be capable of see who rated them. In its score alert, WhatsApp notes that these scores look to assist companies enhance their messages to clients.
To price a obtained message in a WhatsApp Enterprise chat – faucet and maintain a message to open a dialog field. Earlier, the ‘report’ possibility used to indicate up, alongside ‘copy’, to mark few inappropriate messages as spam. Now, a brand new ‘price’ possibility has additionally been added for beta customers.