Pixel 6 customers have been complaining about having a slower fingerprint unlocking expertise. However as an alternative of fixing the issue or promising a software program replace, Google has now answered them and primarily mentioned that taking longer time to confirm fingerprints is intentional. The corporate portrays it as a characteristic the place the Pixel 6 “utilises enhanced safety algorithms” to take a while for unlocking the display. Nonetheless, some customers have individually seen that fingerprint unlocking on the brand new Pixel cellphone is just not that safe as nicely, and it may be processed efficiently utilizing another person’s fingerprints.
Whereas responding to a consumer complaining on Twitter concerning the unreliable unlocking on the Pixel 6 that’s claimed to take longer than anticipated time in processing fingerprints, Google mentioned by its official Made By Google account that the cellphone’s “enhanced safety algorithms” can take longer to confirm or require extra direct contact with the fingerprint sensor in some situations.
We’re sorry for the trouble. The Pixel 6 fingerprint sensor makes use of enhanced safety algorithms. In some situations, these added protections can take longer to confirm or require extra direct contact with the sensor. Strive troubleshooting steps: https://t.co/uTbifE5Uyo. Thanks. ^Levi
— Made By Google (@madebygoogle) November 6, 2021
There are a number of consumer complaints on the Net, together with some on Google’s Pixel Group boards, the place customers have talked about concerning the gradual and unresponsive fingerprint unlocking experiences.
A number of customers have steered that the efficiency hiccups might be because of the optical in-display fingerprint sensor that isn’t as superior as an ultrasonic sensor that’s accessible on some newer premium telephones from firms together with Samsung. Nonetheless, some customers have famous that the efficiency on the Pixel 6 is lagging behind even when evaluating with different telephones carrying optical fingerprint sensors, together with 2019’s OnePlus 7 Professional.
Google has, nonetheless, not but offered any particulars on whether or not it may contemplate these complaints to convey any related modifications.
In the meantime, a consumer has reported to the Google Pixel group on Reddit to convey into discover an attention-grabbing expertise the place his spouse is ready to unlock his Pixel 6 utilizing her unregistered index finger.
“I’ve tried wiping the display protector clear, however her one finger works to open the cellphone each time,” the affected consumer famous.
One other consumer has commented on the unique publish to assert that they’re going through the identical downside with their Pixel 6 that even would not have a display protector.
Devices 360 has reached out to Google for a touch upon the matter and can replace this area when the corporate responds.
It is very important level out that the Pixel 6 — alongside the Pixel 6 Professional — is the corporate’s first cellphone to hold an in-display fingerprint sensor as Google earlier relied on the normal rear-mounted fingerprint scanner. It did transfer to facial recognition with the Pixel 4, however that replace was additionally not clean and resulted in some points for customers.
That mentioned, the checklist of points with the Pixel 6 is just not restricted to its fingerprint sensor. The cellphone was discovered to have a inexperienced tint impact shortly after its launch final month. It additionally reportedly makes ghost calls to random contacts for some customers resulting from a Google Assistant bug that is because of obtain a repair.
Along with the Pixel 6, Pixel 6 Professional additionally suffers from a display flickering difficulty that’s promised to be mounted by a software program replace in December.